My computer doesn't seem to be able to detect my sensors. Now what?

Make sure you have downloaded and installed all the required drivers (https://www.silabs.com/products/development-tools/software/usb-to-uart-bridge-vcp-drivers) when using Lighting to download data.

If your sensors are still not recognised, unplug your sensors, turn them off and on, then plug them in again.

If the problem persists, contact Vicon Support.

Still need help?